Shipping Policy

Effective Date: April 28, 2025

1. Introduction

At Collective Relaxation (“we,” “us,” or “our”), we are committed to providing a smooth, transparent, and dependable shipping experience. This Shipping Policy outlines the terms and conditions for orders placed on www.CollectiveRelaxation.com.

2. Shipping Destinations

We currently ship only within the United States.
International shipping is not available at this time.

3. Shipping Costs

• Free Standard Shipping on all U.S. orders.

• No hidden fees—ever.

4. Order Cutoff and Handling Time

• Order cutoff time: 6:00 PM (EST), Monday–Friday.

• Handling time: 1–2 business days.

• Orders placed before 6:00 PM EST will begin processing the same business day.

• Orders placed after 6:00 PM EST, on weekends, or on holidays will be processed on the next business day.

5. Transit Time & Estimated Delivery

• Transit time: 2–7 business days (Monday–Friday).

• Estimated total delivery time: 3–9 business days, depending on location and carrier.

• Delivery estimates may be adjusted for public holidays or severe weather delays.

6. Shipping Methods and Carriers

We ship Monday–Friday using trusted carriers including USPS, UPS, and FedEx.

• All shipments include tracking and are insured against loss or damage.

• Tracking information will be sent via email once your order ships.

7. Order Tracking

Once your order ships, you’ll receive:

• A tracking number

• The carrier name

• A link to follow your shipment

Track your order at https://collectiverelaxation.com/apps/track123 or through the carrier’s website.

8. Delivery Issues

If your package is delayed, missing, or appears lost, contact us immediately at:
📧 info@CollectiveRelaxation.com
📞 929-493-4366

We’ll work with the carrier to resolve the issue quickly.