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Terms Of Service

Effective Date: August 10, 2025

1. Introduction

Welcome to CollectiveRelaxation.com (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By using our site, you agree to these Terms. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you confirm that you meet this requirement.

3. Products & Services

We specialize in wellness and relaxation products, including massage chairs, saunas, cold plunges, hot tubs, and related accessories.

  • Product descriptions are provided to the best of our ability.

  • We reserve the right to modify or discontinue products without notice.

4. Orders & Payment

  • Orders are processed only after payment is successfully received.

  • Prices are displayed in USD and may change without prior notice.

  • We accept payments via secure third-party processors (e.g., PayPal, Shopify Payments, major credit cards).

5. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.

  • We are not liable for delays caused by carriers, weather, or other factors beyond our control.

  • For shipping details, see our Shipping Policy.

6. Returns, Refunds & Exchanges

Our Refund and Return Policy outlines the process for returns, exchanges, and cancellations.

  • Certain products are non-returnable for hygiene or customization reasons.

  • Refunds are issued only after inspection of returned items.

7. Warranty & Liability

  • Some products may come with manufacturer warranties.

  • We do not provide additional warranties unless stated in writing.

  • We are not liable for damages arising from misuse, improper installation, or unauthorized modifications of products.

8. Intellectual Property

All content on CollectiveRelaxation.com, including text, images, graphics, and logos, is our property or licensed to us.

  • You may not reproduce, distribute, or exploit content without written permission.

9. User Conduct

You agree not to:

  • Use the site for unlawful purposes.

  • Attempt to disrupt site functionality.

  • Submit false or misleading information.

10. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for:

  • Indirect, incidental, or consequential damages.

  • Losses arising from delays, errors, or interruptions in service.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or practices.

12. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law provisions.

13. Changes to Terms

We may update these Terms from time to time. Continued use of our site after changes means you accept the updated Terms.

14. Contact Us

For questions about these Terms & Conditions, contact us:

📧 Email: info@CollectiveRelaxation.com
📞 Phone: 929-493-4366
📍 Address: 194 Woehrle Ave, Staten Island, NY 10312