Warranty Policy

Effective Date: December 1, 2025

Collective Relaxation works with reputable wellness manufacturers who stand behind the quality of their products.

1. Manufacturer Warranties

Most saunas, hot tubs, cold plunges, and massage chairs include a manufacturer warranty.

Warranty coverage may include:

• Structural components

• Heating elements

• Electrical systems

• Workmanship

Details are listed on each product page.

2. What Is Not Covered

• Normal wear and tear

• Damage caused by misuse

• Improper installation

• Modifications or alterations

• Commercial use (unless approved)

3. How to File a Warranty Claim

Provide:

• Order number

• Product photos/video

• Description of the issue

Email: Info@CollectiveRelaxation.com

We coordinate claims directly with the manufacturer for efficient support.